職場人士必備7種談判技巧（英文閱讀）

　　Don't Lower Your Fee. Give Something Away

　　Rather than lowering your rate, create incentives with free additions that sound generous but are actually low cost and low effort to you.Be willing to flex and bend while staying firm where it matters most.

　　Respect Your Resume

　　Weave in your credentials in ways that are hard for the other side to argue with. Call on this tactic as needed in a negotiation, particularly if you feel your credibility is called into question.

　　Arm Yourself With Data

　　When we know our stuff—average costs, delivery times, market trends and forces—we all tend to sit up a little straighter. We naturally have more belief in what we say, and we advocate more persuasively.

　　Call On Delays When Needed

　　Just because you're well informed doesn't mean you will be ready to make a deal with an absolute "yes" or "no." In fact, you may be unsure just how right the terms truly are. Sometimes we just need to think things through or to involve someone not at the negotiating table.There is nothing wrong with saying, "I'll think about that and get back to you."

　　Use Silence

　　Staying quiet for a few seconds is most important at two critical junctures in a negotiation: Right after you make a request, and right after your counterpart answers.That means you must deliver your "ask" cleanly and clearly.

　　Acknowledge the Relationship Elephant

　　Since your goal is to create a less adversarial feeling—and to maintain or promote a relationship—consider sitting side by side when it makes sense as opposed to face to face.

　　Use Your Eyes

　　Maintaining consistent, direct eye contact says volumes about your level of engagement and your focus on the discussion at hand.Maintaining eye contact also shows you're confident in your position and that you see your counterpart as a peer and equal. Eye contact is especially important if and when the conversation gets contentious.

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