商務(wù)英語道歉信

　　在平凡的生活中，道歉信的使用頻率越來越高，道歉信是要向?qū)Ψ疥愂鰺o法答應(yīng)的所請所托的原因，對不愿為的事，可聲明自己的'一貫主張，對不能為的請托，更應(yīng)陳述理由，說明自己為什么不能為。你寫道歉信時總是沒有文字可寫？下面是小編幫大家整理的商務(wù)英語道歉信，供大家參考借鑒，希望可以幫助到有需要的朋友。

商務(wù)英語道歉信1

Dear Mr Harrison：

　　Thank you for your telephone call of 18 May 20xx.

　　I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.

　　I apologies again for the delay and I hope the sample will meet with your satisfaction.

　　Your sincerely

商務(wù)英語道歉信2

Dear Ms Jeremy:

　　Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

　　After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

　　According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

　　I would like to offer our apologies once again and thank you being an excellent customer.

　　Yours sincerely

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