抱怨服務(wù)質(zhì)量雅思范文

　　You should spend about 20 minutes on this task. You went shopping one day and you had received very bad service in a shop. You want to complain to the boss. Write a letter to complain about the bad service. You should write at least 150 words.

　　Dear Sir or Madam,

　　Much of my regret, I write this to place a complaint against one of your shop-assistants about his bad service. Yesterday morning about 10 oclock my husband, I and a lady friend of ours came to your shop with the intention to buy some souvenirs. One of the shop-assistants, whose badge number was 29 if I remembered right, was asked to show us some of the bronze wares so that we could decide which one to buy. Under the circumstances, it was the shop-assistants duty to do what was asked or to explain why he was unable to comply with such a request. Instead of minding his duty and acting in a polite manner, he turned a deaf ear to our request and walked away murmuring in a sarcastic manner.

　　We wish you would look into this unsatisfactory state of affairs and take steps to prevent a recurrence of offensive conduct of this kind.

　　Yours sincerely,Dear Sir / Madam,

　　I am writing to seek accommodation in the Snowy Mountains for a group of students from Perth.

　　We expect to be the Snowy Mountains between June 1 and June 12. There are fourteen people in our group, five men and seven women, and a married couple. The five men will accept dormitory accommodation, and the women are happy to share rooms, but the married couple would like a double room. We hope to keep our expenses as low as possible.

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